T&Cs

Your Home Trades advertising terms & conditions (‘Conditions’)

Please read these Conditions carefully as they govern the provision of a digital advertising package by us to you. We may modify these Conditions from time to time and you should therefore ensure that you review these Conditions regularly.

In these Conditions, “we”, “us” or “our” means Your Home Trades Ltd. When we refer to Your Home Trades this includes the website located at www.yourhometrades.co.uk (“Your Home Trades Website”).

These Conditions apply to any adverts that are placed, renewed and/or amended until that advert expires or is amended or renewed.

  1. OUR CONTRACT WITH YOU
    1. These Conditions apply to any advert for a trade as listed on Your Home Trades by an advertiser and together with all other policies and terms posted on the Your Home Trades website, set out the terms on which we enter into a contract with you to provide you with access to our platform and services.
    2. By placing an advert with us, you are deemed to have accepted these Conditions.
    3. Each time we accept a request from you to place an advert on Your Home Trades, a separate severable contract is formed between you and us which is subject to these Conditions.
  2. PLACING AN ADVERT
    1. Before you can place an advert on Your Home Trades you must register with us. You are responsible for keeping your username and password secure. Your Home Trades will not be liable to you if you fail to keep your username and password safe. Unless caused by our negligence, we will not be liable for any loss you might suffer if a third party gains unauthorised access to your account. You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username which is offensive. All personal information supplied by you as part of the registration process will be protected and will not be used by any 3rd party business.
    2. If we accept your advert, whilst we cannot give any guarantees regarding timescales, we aim to process and publish adverts supplied online within 48 hours of receipt.
    3. As soon as your advert has been accepted for publication, a confirmation email will be sent to you explaining that the advert has gone live on Your Home Trades and you will be given a unique identification number in respect of your advert. Please note that no contract will be deemed to exist between you and us until we have sent you a confirmation email.
    4. Your Home Trades will run your advert for the duration of your subscription. Your subscription will run for one month (date to date – example, 17th Jun to 16th Jul) and will automatically renew until you cancel it.
    5. Subscriptions are paid in advance and cannot be partly refunded unless Your Home Trades is at fault in any way or in exceptional circumstances and at the discretion of Your Home Trades Ltd.
  3. ADVERT CONTENT GUIDELINES
    1. Each advert may only feature one trade from the list supplied. However you can list other services that you provide in the Service List fields.
    2. You are allowed to advertise in more that one trade with a new subscription each time.
    3. We may accept photographs (in a format to be determined by Your Home Trades) of your previous work for use in adverts. However, we reserve the right in our sole discretion not to include a photograph in an advert.
    4. You are solely responsible for uploading any photographs which form part of your advert unless agreed otherwise by us. We shall have no responsibility for the quality of any photographs that you upload.
    5. All advert content (including but not limited to any text / photographs) must,
      1. Be accurate in their description of the service being offered.
      2. Not contain any material that is subject to third party intellectual property rights or other third-party proprietary rights (including rights of privacy or rights of publicity).
      3. Not be defamatory or derogatory of any person or organisation.
      4. Not contain any strong profanity or inappropriate content or be obscene, offensive, threatening, inflammatory, abusive, hateful, racist, anti-religious, sexually graphic or violent.
      5. Not be in any way discriminatory or promote discrimination of any kind.
      6. Not disclose any personal information in respect of any individual (and personal information for the purpose of these Conditions is any information that can be used to identify a person or contact a person by any means).
      7. Not impersonate any person or misrepresent your identity or affiliation with any person or company or trade association.
      8. Not be unlawful or advocate, promote, incite any third party to commit or assist any unlawful or criminal act or contain any description or mention of illegal activity.
      9. Not contain a statement which is direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
      10. Not, other than solely in relation to the sale of the item which is the subject of your advert, contain any advertising, promote any goods or services, drive traffic to another website or notify users of a promotion not approved by Your Home Trades or otherwise attempt to make a commercial gain.
      11. Not contain any spam.
      12. Not contain text not relevant to the item being described.
      13. Not be in any language other than English.
      14. Not be irrelevant or off-topic.
      15. Not contain a URL or link to any other site.

Your Home Trades may check any such content which forms part of the adverts to ensure that it meets the above requirements.

    1. If a photograph in your advert does not meet the requirements set out in Condition 3.4, we reserve the right not to publish the photograph, to remove the relevant photograph from the advert or to remove the advert in its entirety from Your Home Trades without reimbursement.
    2. If you need to amend your advert, you can do via the Contact form and you will be advised of any associated charge prior to any changes. These charges will be paid in advance.
    3. You warrant that:
      1. You are a resident in the UK.
      2. You are not part of a franchise.
      3. You are not a national company and this is defined by having premises around the country as part of your own commercial strategy and / or being owned by a lager corporate entity.
      4. You are not a marketing company.
      5. You have the right to advertise the services on offer in the advert.
      6. The information contained within the advert is a true and accurate representation of your business.
      7. You will not act fraudulently and will complete all work paid for.
      8. All copy, information and materials that you provide to us is complete, accurate, legal, non-defamatory, decent, honest and truthful and complies with the British Code of Advertising Practice, all other relevant codes under the general supervision of the Advertising Standards Authority and all current relevant legislation.
      9. The publication of the advert by us will not breach any contract, infringe any third-party intellectual property rights or other rights.
      10. You will not upload any files to Your Home Trades that contain a virus and/ or corrupted data.
      11. The advert complies with these Conditions including without limitation Conditions 3.1 to 3.5.
  2. OUR RIGHTS AND OBLIGATIONS
    1. We shall provide the advertising service with reasonable care and skill in a professional and timely manner. However, you acknowledge and accept that it is technically impossible to guarantee that Your Home Trades will be continuously available online or to guarantee the corruption free or error free transfer of an advert to Your Home Trades.
    2. From time to time, we will need to carry out maintenance on our equipment and systems, and we shall use our reasonable endeavours to ensure that, in so doing, minimum disruption to any adverts is caused.
    3. We will use reasonable endeavours to remedy faults or errors on Your Home Trades as soon as possible. (You acknowledge and accept that once a fault or error has been reported to us, it may take up to 48 hours for us to investigate and rectify the problem).
    4. We do not monitor or control and shall not be responsible for the content of your advert which you agree is your sole responsibility. Accordingly, you shall be responsible for any losses, expenses or other costs incurred by us caused by an untrue statement or inaccurate or unlawful content.
    5. We reserve the right to refuse to publish any advert without reason and to classify, edit and delete an advert at our sole discretion so as to: comply with legal or moral obligations placed on you or us; avoid infringing third party rights; respond to any complaints; correct typographical errors or technical inaccuracies that may appear from time to time; and for any other technical and/ or quality reasons. Where possible, we will attempt to contact you to inform you of these changes prior to publication and/or edit.
    6. We may at any time remove any or all of the materials from the advert which in our opinion are unlawful or are in breach of these Conditions.
    7. We may at any time vary the technical specifications of Your Home Trades (or any parts of them) for operational reasons.
  3. CHARGES AND PAYMENT
    1. The cost of placing an advert on Your Home Trades will be displayed throughout the Your Home Trades site. All prices are exclusive of VAT.
    2. We have the right to change our advertising rates at any time and for any reason, but any revised rates shall not apply to any adverts placed with us before publication of the revised rates.
    3. However, the price per Postcode District is fixed at £2.00+vat each until Jan 1st, 2027. Any price increase at that point will be no more than 5%.
    4. All adverts must be pre-paid prior to publication.
    5. Payment for adverts is made online through Your Home Trades. We do not accept payment over the phone.
    6. Where payment is taken through Your Home Trades, we will refer you to a dedicated commerce provider who will take payment via a secure sever (SSL) connection to ensure the safety of your payment online. Any cards used for payment must be registered in the UK to be accepted. Whilst every effort is made to ensure the safety of your credit card transaction, we cannot and do not accept liability for any loss or damage incurred as a result of using the secure payment mechanism.
    7. If it is proven that you are representing a national company, a marketing company or a franchise then you will be invoiced at £5,000+vat per month.
  1. 360-day promotion.
    1. A Postcode District is a part of a postcode area defined by the Royal Mail and may be subject to change at their will.
    2. All Postcode Districts must be in the same postcode area.
    3. You must select a minimum of 5 and a maximum of 7 Postcode Districts to qualify for the 365-day free trial.
    4. Where an advertisement application is for more than the maximum number of Postcode Districts for that postcode area the application will qualify for the standard 60-day free offering unless it is an additional subscription in which case it will be charged for straight away.
    5. Harrogate (HG) has only 5 Postcode Districts therefor the minimum and maximum of Postcode Districts that can be chosen is 5. Do not add other Postcode Districts to make the number up to 7.
    6. The following postcode areas are not included in the 365-day offer – EC, GY, IM, JE, WC & ZE.
    7. Successful applications for the 365-day offer will be notified by email.
    8. Unsuccessful applications will automatically qualify for the 60-day free offer unless it is an additional subscription, in which case it will be charged in full from the start.
    9. Only one like-for-like trade / home service allowed per postcode area.
    10. Additional subscriptions will be charged automatically and straight away.
    11. The 365-day offer cannot be used in conjunction with any other offer.
  1. INTELLECTUAL PROPERTY RIGHTS
    1. In respect of any materials which you supply to us (“Materials”), you grant us a non-exclusive, irrevocable, perpetual and royalty free licence to use such Materials for any purpose. You confirm that neither you nor any other person will assert any moral rights in or relating to the Materials referred to above against us or any third party.
    2. You agree that all intellectual property rights (including, without limitation, copyright, trademarks, database rights and design rights (whether registered or not)) in any copy, text, artwork, photographs, videos or other materials which we have created and/or in any way altered for you in connection with the advert shall belong to us absolutely.
  2. OUR RIGHT TO TERMINATE THE CONTRACT
    1. We shall be entitled to terminate the contract with you and remove an advert at any time. We will provide you with notice of the removal of your advert. In such circumstances we shall provide a refund to you for the unexpired part of the advertising term unless we have terminated the contract pursuant to Condition 8.2 below.
    2. We may immediately suspend or terminate the contract and remove an advert where:
      1. You breach a term of these Conditions.
      2. You breach any of the provisions of Condition 3.8.
      3. We reasonably suspect that you are not complying with the provisions of Condition 3.8.
      4. If in our reasonable opinion we have reason to believe that you have been abusive to our staff or we receive a complaint from a third party regarding your conduct.
      5. Any competent law enforcement or compliance authority instructs, advises or makes a recommendation to us to take down any of your adverts and/or suspend the delivery of services to you.
    3. If we remove an advert in accordance with Condition 8.2 above, you will not be entitled to any refund for the advert in question.
  3. YOUR RIGHT TO CANCEL
    1. Please note that the digital advertising package provided by Your Home Trades is a bespoke package, tailored to your requirements and is created instantaneously. By submitting your advert to us for publication, you are requesting Your Home Trades to create and publish your advert within the statutory 14-day cancellation period afforded to consumers, and Your Home Trades will have fully performed our advertising service once your advert goes live on Your Home Trades. This means that you will lose the right to cancel your advertising package once the advert is live, and you will not be entitled to a refund if you wish to remove your advert.
    2. By submitting your advert for publication, you acknowledge that your right to cancel your advertising package contract at no cost to you will be lost and you will not be entitled to a refund.
    3. An advert can be removed at any time by you, for example to avoid unwanted responses but no refunds will be given unless you cancel your advertising package due to our breach of the contract.
  4. LIABILITY
    1. Nothing in these Conditions shall exclude or restrict our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation and/or for any other liability which we are not permitted to exclude or limit by law.
    2. If we fail to comply with these Conditions, we are responsible for loss or damage that you suffer as a foreseeable result of our breach of the Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable or for any loss or damage not caused by any breach on our part. Loss or damage would be foreseeable if it were an obvious consequence of our breach or if it were contemplated by you and us at the time the advert was published, and the contract was formed.
    3. We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses, malicious or impairing computer programs or other technologically harmful material that may affect Your Home Trades, your advert and/ or may infect your computer equipment, computer programs, data or other proprietary material due to your use of Your Home Trades or your downloading of any material posted on it or on any website linked to it.
    4. We cannot guarantee that by placing an advert on Your Home Trades you will generate work and we do not commit to finding work for you. Our role is solely to provide a platform on which you can advertise your item for sale.
    5. If, as a result of placing an advert, you are successful in generating work, Your Home Trades will not be connected in any way to that transaction and will not be liable or responsible under any contract for the work or payment for work completed for a third party.
    6. You agree that any questions about, or complaints about your services advertised in your advert will be your responsibility only and that we do not have any liability in this regard.
    7. You are responsible for ensuring that all legal certificates are in place to complete any work where certification is required.
    8. We shall not be liable to you for any delay in performing and/or any failure to perform our obligations to you if the delay or failure is due to any event outside of our reasonable control (including without limitation, any act of God, fire, flood, explosion, storm, epidemic or natural disaster, strike, terrorist attack or threat of terrorist attack, infrastructure failure or power failure, denial of service attack, failure of public or private telecommunications networks).
    9. Nothing in these Conditions affects your legal rights. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards.
  5.   DATA PROTECTION
    1. We take security very seriously and provide advice on the Your Home Trades Website on steps you can take to ensure your safety and security when selling your item. This information can be found on our Privacy page.
    2. By submitting an advert to us, you are requesting that your advert appears on Your Home Trades. This means that the advert and all information contained within it can potentially be viewed by all persons with internet access throughout the world. You consent to the publication of your data in this way.
    3. We will only allow communication between seller and buyer via email or telephone number in the first instance. It is entirely the choice of the seller how communications are established and continued.
    4. You acknowledge and agree that by placing an advert with us, you will provide us with, and we will collect from you certain personal data relating to you (name, email address, home address, proof of address, a mobile telephone number and proof of Public Liability Insurance and other information if requested by Your Home Trades). This personal data will be processed as outlined on the Privacy page and the use of it may include the prevention and detection of fraud, assisting with police investigations and/or enquiries and/or complying with statutory and regulatory obligations.
    5. We will NOT provide your data to any 3rd party businesses.
  6. INFORMATION ABOUT US AND HOW TO CONTACT US
    1. Your Home Trades is the trading name of Your Home Trades Ltd, a company registered in England and Wales with registered company number 16469308, VAT number 94063 12873
    2. If you wish to contact us in writing, you can do so by email at,

support@yourhometrades.co.uk

    1. Please note that if we have to contact you or give you notice in writing, we may do so by e-mail, or by pre-paid post to the address you provided to us at the time that you registered with us.
  2. GENERAL
    1. We may transfer our rights and obligations under these Conditions to a third party through the sale of the business and we will always notify you in writing if this happens. This will not affect your rights or our obligations under these Conditions.
    2. Each of the paragraphs of these Conditions operates separately. If any court or relevant authority decides that any of them or any part of them are unlawful, the remaining paragraphs or parts will remain in full force and effect.
    3. If we fail to insist that you perform any of your obligations under these Conditions, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive an obligation by you, we will only do so in writing and that will not mean that we will automatically waive any later default by you.
    4. These Conditions form a contract between you and us. No other person shall have any rights to enforce them.
    5. These Conditions are governed and construed by English law. This means that the contract formed between you and us and any dispute or claim arising out of it will be governed by English law. You and we both agree that the Courts of England and Wales will have non-exclusive jurisdiction. This means that a claim could be brought in England or if you are a resident of Northern Ireland, you may bring a claim in Northern Ireland and if you are a resident of Scotland, you may bring a claim in Scotland. English law will, however, apply in all cases.